Privacy Policy

Effective Date: January 1, 2025

CyberTech Academy operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). CyberTech Academy is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  1. Contact details including your name, billing/shipping address, phone number, and email address.
  2. Financial information including credit/debit card numbers, payment details, and transaction confirmations.
  3. Account information including your username, password, security questions, preferences, and settings.
  4. Transaction information including the items you view, add to your cart, wishlist, or purchase, and your order history.
  5. Communications with us including any messages or inquiries sent to our support team.
  6. Device information including browser type, network connection, IP address, and other unique identifiers.
  7. Usage information including your interaction with our Services and navigation history.

Personal Information Sources

We may collect personal information from the following sources:

  1. Directly from you when you create an account, make a purchase, or contact us.
  2. Automatically through the Services from your device or browser via cookies and similar technologies.
  3. From our service providers that support technology, analytics, and order processing.
  4. From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  1. Provide, tailor, and improve the Services. To process payments, fulfill orders, manage your account, send notifications, and enhance your shopping experience.
  2. Marketing and advertising. To send promotional emails or display ads based on your interests and previous interactions.
  3. Security and fraud prevention. To authenticate accounts, detect and investigate suspicious activity, and protect our users and platform.
  4. Communicating with you. To provide customer support and maintain our business relationship.
  5. Legal reasons. To comply with laws, respond to lawful requests, and enforce our policies.

How We Disclose Personal Information

We may share your personal information with third parties for legitimate purposes as described below:

  1. With Shopify, vendors, and service providers (e.g., IT, payment, fulfillment, and shipping).
  2. With business and marketing partners for advertising and promotions. You may opt out of such sharing here.
  3. When you consent or request us to share information with third parties, such as social media integrations.
  4. With our affiliates within our corporate group.
  5. In connection with mergers, acquisitions, or legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information you submit may be shared with Shopify and other providers located outside your country. Shopify may use your personal information to support enhanced features and analytics. To learn more, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for the privacy or security of such sites. You should review their policies before providing any personal information. Our inclusion of links does not imply endorsement of their content or operators.

Children's Data

The Services are not intended for children, and we do not knowingly collect information from individuals under the age of majority. If you believe a child has provided us information, please contact us to request deletion.

Security and Retention of Your Information

While we implement security measures, no method of transmission or storage is completely secure. Please avoid sending sensitive data via unsecure channels. We retain your personal information as long as necessary to provide Services, comply with laws, and resolve disputes.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  1. Right to Access / Know: Request access to the personal data we hold about you.
  2. Right to Delete: Request deletion of your personal data.
  3. Right to Correct: Request correction of inaccurate information.
  4. Right of Portability: Request a copy or transfer of your data to another provider.
  5. Right to Opt-Out: Opt out of targeted advertising or data sharing here.
  6. Communication Preferences: Unsubscribe from marketing emails using the link in our messages.

You can exercise these rights through the Services or by contacting us. For details about Shopify’s privacy practices, visit privacy.shopify.com. We may need to verify your identity before processing your request and may require proof if an agent acts on your behalf. We will respond as required by applicable law.

Complaints

If you have concerns about how we handle your data, please contact us. You may also have the right to appeal or lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your information outside your country. When transferring data from the EEA or UK, we rely on mechanisms like Standard Contractual Clauses or equivalent safeguards to ensure data protection.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal, operational, or service changes. Updates will be posted here with a revised effective date and notice as required by law.

Contact

If you have any questions about this Privacy Policy, please contact us:

Email: contact@cybertech.academy
Phone: +1 (949) 430-8001
Address: 2030 Main St, Suite 1300 #2030, Irvine, CA 92614