Shipping & Delivery Policy
How You’ll Receive Your Order
Once your order is confirmed, your product will be made available through your account on our platform. We work hard to ensure you receive access as quickly and smoothly as possible.
Delivery Timeframes
CompTIA Exam Vouchers: Most vouchers are provided within 30 minutes. In rare cases, delivery may take up to:
Monday–Friday: up to 6 hours
Saturday–Sunday: up to 12 hours
If you experience any delay in receiving access, please contact us for assistance.
PECB Courses: To access your training, you’ll need a PECB account.
If you don’t already have one, please register here: https://sso.mypecb.com/Account/Register
After registering, send us the account address you used along with your full name (Name and Surname) to admissions@cybertech.academy.
Once we receive your details, your training will be activated in your PECB account within 12 hours.
CyberTech Academy Trainings: We’ll set up your learner account and share your access credentials within 12 hours.
Shipping Costs
Shipping is free on all orders.
Office Hours
Monday–Friday: 9:00 am – 5:00 pm PST
Saturday: 10:00 am – 5:00 pm PST
Need Help?
If you experience any issues with delivery, please contact us at contact@cybertech.academy. Support replies normally follow our office hours, but we always strive to respond as quickly as possible, even outside of those hours.